Introduction
Welcome to Bettka. We believe that every player's privacy is a fundamental right. This Privacy Policy explains how Bettka collects, stores, uses, and protects your personal information.
By registering on the Bettka platform, playing games, or using any of our services, you are considered to have agreed to the terms of this Privacy Policy. It is therefore important that you read it in full.
Our Privacy Policy is built in accordance with international data protection standards and is regularly updated to ensure you always have the safest experience possible.
What Information We Collect
Bettka collects certain information to provide you with the best possible service. This information falls into three main categories:
1. Registration & Identity Information
- Full name, email address, and phone number
- Date of birth (for age verification)
- National ID or passport information (for KYC verification)
- Home address and country
2. Financial Information
- Transaction history (deposits and withdrawals)
- Mobile banking account number (for payment processing only)
- E-wallet information (where applicable)
3. Usage-Related Information
- IP address and device information
- Browsing and gaming activity logs
- Data collected through cookies and tracking technologies
- Location data (where applicable)
How Your Information Is Used
Bettka uses the information it collects for the following purposes:
- Account Management: To create, verify, and manage your account.
- Service Delivery: For gaming services, transaction processing, and customer support.
- Ensuring Security: To prevent fraud, detect illegal activity, and maintain platform security.
- Regulatory Compliance: To meet regulatory requirements and comply with KYC/AML guidelines.
- Personalized Experience: To deliver offers and promotions tailored to your preferences.
- Contact: For important updates, promotional offers, and newsletters.
Cookies Policy
Bettka uses cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device.
- Essential Cookies: Essential for maintaining login sessions and keeping the platform operational.
- Functional Cookies: Used to remember your preferences and settings.
- Analytics Cookies: Used to analyze and improve platform usage.
- Marketing Cookies: Used to show you relevant offers based on your interests.
You can manage or disable cookies at any time through your browser settings. Please note, however, that disabling certain cookies may limit some features of the platform.
Data Security Measures
Bettka follows the highest industry security standards to keep your information safe. Our security framework includes:
- SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
- Firewall Protection: An advanced firewall system prevents unauthorized access.
- Two-Factor Authentication (2FA): An additional layer of security for your account.
- Regular Security Audits: Regular security audits conducted by independent third-party experts.
- Data Masking: Sensitive information is partially masked.
Your Privacy Rights
As a Bettka platform user, you have the following rights:
- Right to Access: The right to know what information we hold about you.
- Right to Rectification: The right to request correction of inaccurate or incomplete data.
- Right to Erasure: The right to request deletion of your data under certain circumstances.
- Right to Restrict Processing: The right to request that we restrict processing of your data in certain circumstances.
- Right to Portability: The right to receive your information in a structured, portable format.
- Right to Object: The right to object to certain types of data processing.
To exercise any of these rights, contact our support team. We will respond to your request within 30 business days.
Data Retention Period
Bettka does not retain your information longer than necessary. General guidelines:
- Account information: retained for the duration of the account and up to 5 years after closure.
- Transaction records: minimum 7 years, as required by law.
- Customer support records: retained for up to 3 years after resolution.
- Log and cookie data: typically retained for 90 days to 2 years.
Once the retention period expires, your data is securely and permanently deleted or fully anonymized.
Minor Protection
Bettka strictly prohibits anyone under the age of 18 from using the platform. We verify age at registration, and if a minor's account is identified, it is immediately deleted and the account is closed.
If you believe a minor is using our platform, please notify us immediately.
Changes to the Privacy Policy
Bettka may update this Privacy Policy from time to time. For any significant changes, we will:
- We will notify you in advance by email.
- We will display a clear notice on the platform.
- We will specify the date on which the updated policy takes effect.
Continued use of the platform after a revised policy is published will be considered your acceptance of the updated terms. We recommend visiting this page regularly to stay informed.